Refund Policy

This Refund Policy applies to subscriptions to DealFlow (the "Service"), operated by DealFlow LLC, Garland, Texas ("DealFlow," "we," "us"). We want you to be satisfied with the Service. This policy explains when and how you can request a refund.

1. 7-Day Money-Back Guarantee

New subscribers may request a full refund of their first subscription payment, for any reason, within 7 days of the date of that first charge. To request a refund, email support@deal-flow.systems from the email address associated with your account within the 7-day window. Approved refunds under this guarantee are issued in full to the original payment method.

2. Automatic Renewal

DealFlow is a recurring subscription. Your subscription renews automatically each billing period, and the payment method on file will be charged the then-current subscription price at the start of each period, until you cancel. The price, billing frequency, and cancellation instructions are disclosed at checkout and confirmed in your receipt email.

3. Refunds on Renewal Payments

Except as described in this policy or as required by applicable law, renewal charges after the initial 7-day guarantee period are non-refundable. You can cancel at any time to prevent future charges (see Section 5). When you cancel, you keep access to the Service until the end of your current billing period.

4. Billing Errors, Duplicate, or Unauthorized Charges

If you believe you were charged in error — including duplicate charges, charges after cancellation, or charges you did not authorize — contact us at support@deal-flow.systems within 60 days of the charge. We will investigate promptly and issue a refund where a billing error occurred. We encourage you to contact us before initiating a dispute with your bank or card issuer — most billing issues are resolved within one business day.

5. How to Cancel

You can cancel your subscription at any time, using either method:

• In the app: Account Settings → Billing → Cancel Subscription
• By email: send a cancellation request to support@deal-flow.systems from your account email

Cancellation stops all future renewals and takes effect at the end of the current billing period. Canceling does not automatically refund the current period's charge, except where Section 1 or Section 4 applies or where a refund is required by law. Canceling online requires no steps beyond those required to subscribe.

6. Service Outages

If a prolonged Service outage is caused by us, we may offer prorated credits or refunds for the affected period. Contact support with the approximate dates of the outage.

7. How Refunds Are Issued

Approved refunds are returned to the original payment method through our payment processor. Refunds typically appear on your statement within 5–10 business days, depending on your bank or card issuer. Refunds are not issued to a different payment method unless the original method is unavailable and our processor permits it.

8. Your Statutory Rights

Nothing in this policy limits any non-waivable rights or remedies you may have under applicable consumer protection law. If you are a consumer in a jurisdiction that provides mandatory refund, withdrawal, or cooling-off rights (for example, the 14-day withdrawal right for consumers in the EU and UK), we will honor those rights as required by law. Where you request immediate access to the Service, applicable law may affect how a statutory withdrawal right applies.

9. Changes to This Policy

We may update this Refund Policy from time to time. The "Last updated" date above shows when it was last revised. Material changes will be communicated by email or in-app notice, and apply to billing periods that begin after the change takes effect.

10. Contact

Questions about a refund? Email support@deal-flow.systems and include your account email and the date of the charge.

DealFlow LLC
2022 Wynn Joyce Road
Garland, Texas 75043